
Transparency & Commissions
How This Site Earns Its Keep
We believe family travel planning requires total honesty. Here is exactly how our site earns revenue, how we handle hotel referrals, and why commercial partnerships never dictate our editorial rankings.
Illustrations, not photographs
Ranking · How this site earns
Hotel Booking Referrals and Commissions
Running a thorough travel resource requires time, research, and technical maintenance. We fund our work primarily through hotel referral commissions. When you click an official hotel link on our site—such as links to Crown Melbourne or The Star Gold Coast—or when you ask our desk to arrange a reservation on your behalf, we may receive a standard referral fee from the resort or our booking partners.
This referral model comes at zero extra cost to you. The room rates, published policies, and booking terms remain identical whether you access the hotel directly or through our links. We direct readers to official property websites and verified reservation systems to ensure your family receives the published entitlements, such as guest pool access and standard check-in hours.
Why Rankings Are Never for Sale
Commercial payments do not influence where a hotel sits on our list. Our scores are derived strictly using the criteria detailed on how we rank properties across Australia. If a hotel does not publish critical details about family amenities or room policies, its transparency score drops automatically, regardless of any potential commission rate.
We maintain full control over our editorial content. No casino resort, hotel operator, or corporate group—including Crown Resorts, The Star Entertainment Group, SkyCity, or Federal Group—can pay for a higher placement, alter a property score, or remove practical caveats from our reviews. Our primary obligation is to Australian parents planning a holiday, ensuring that every published detail is factual and grounded in official venue disclosures.
How Our Family Desk Operates Without Card Details
We offer a personal desk service to help parents navigate complex resort layouts, room configurations, and pool policies. When you submit a request through plan our holiday, we manually review your travel dates, family size, and preferences against published property facts.
Our desk does not accept, collect, or store payment card details. Once we confirm which options fit your criteria, we route your booking request directly to the hotel's official system or partner reservation desk. You complete all financial transactions directly with the accommodation provider under their standard payment and cancellation terms. To learn more about our operational structure, visit about us or read our common questions.
Simple Steps from Inquiry to Stay
Planning your family stay through our site follows four simple, transparent steps:
- Research and compare: Explore our property profiles and the family comparison table to evaluate pools, room layouts, parking fees, and location facts.
- Submit your criteria: Use our inquiry form to tell us your family size, children's ages, preferred dates, and specific requirements like connecting rooms or kitchenettes.
- Review tailored options: We check official disclosures and supply practical recommendations that suit your family without hidden charges.
- Book directly with the venue: You finalize the room reservation with the hotel, securing direct booking guarantees while supporting our independent research.
- Enjoy your trip: You enjoy your stay knowing that all venue rules, including strict 18+ floor boundaries, are clearly understood before you arrive.